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FAQS

You've got questions. we've got answers!

If you have any questions that aren't answered here feel free to email us at craig@gearboxrentals.com or call at 205-276-3726

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Can I Pick the Van up Early?

Yes! Early pickup can be added to your cart via the add-ons section and costs $50. An early pickup is considered anytime after 6pm of the night before your rental starts. Any rentals that need to be picked up prior to 6pm on the previous day will be charged at a normal daily rate. 

Can I Extend My Rental?

Yes! Depending on our calendar of availability we do allow extensions. Many renters decide they just aren't ready to come back to reality. All extensions are handled on a case by case basis and the sooner you reach out the better your odds are for success.  


Do I Have to Drop the Van Off by a certain Time?

     Our pickup and drop off time are flexible but we ask that all rentals be dropped off by 3pm. This allows us to properly clean and inspect every vehicle before its next adventure.

How Will I Know How to Use Everything?

     We do a thorough walkthrough and explanation of every van at the time of pickup. This usually takes around 30 minutes and we will answer any questions you may have. 


Where Can I Camp in The Van?

     Designated campgrounds are, by far, the best place to park, but there are many options. Some people crash in convenient Walmart parking lots, stealth camp in quiet neighborhood streets, or park on beautiful public lands. It all boils down to your comfort level.

What about Shower/Restroom?

     Most campgrounds have bathhouses and we encourage our renters to utilize them. While traveling many people use showers at gyms they are already members at or bathrooms at gas stations and restaurants along the way. Some of our vans include a camp shower that you can string up to allow you to shower in the wild!


What About Mileage?

All rentals come with 100 free miles for every day rented. If you need additional miles, we have mileage packages for every destination. Easily add on mileage packages when making your reservation above. Miles exceeding those purchased/included will be charged at .25/mile. 

What if I Break Down?

We offer roadside assistance through Coach-Net that can be added to any rental. This allows you to worry less and focus on the adventure. If roadside assistance is declined we will handle every issue on a case by case basis. Our #1 concern is your safety and we want you to get back on the road as quickly as possible without delay.


What About Insurance?

All rentals come with free basic rental insurance coverage. We do offer additional coverage that you may purchase anytime before your pickup. Be sure to ask us about our additional collision damage protection before you leave.