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FAQS

Where Can I Camp in The Van?

     Designated campgrounds are, by far, the best place to park, but there are many options. Some people crash in convenient Walmart parking lots, stealth camp in quiet neighborhood streets, or park on beautiful public lands. It all boils down to your comfort level.

What About Mileage?

We want your planning, booking, and rental to be as easy as possible. No crazy packages or math. Every rental comes with 100 free miles a day. After that mileage is simply charged at .25/mile. Just head to our booking page, select your van, dates, and click reserve now.

Can I Extend My Rental?

Yes! Depending on our calendar of availability we do allow extensions. Many renters decide they just aren't ready to come back to reality. All extensions are handled on a case by case basis and the sooner you reach out the better your odds are for success.  

What About Insurance?

All rentals come with free basic rental insurance coverage. We do offer additional coverage that you may purchase anytime before your pickup. Be sure to ask us about our additional collision damage protection before you leave.         

Do I Have to Drop the Van Off by a certain Time?

     Our pickup and drop off time are flexible but we ask that all rentals be dropped off by 5pm. This allows us to properly clean and inspect every vehicle before its next adventure.

Can I Pick the Van up Early?

Yes! Early pickup can be added to your cart via the add-ons section and costs $50. An early pickup is considered anytime after 6pm of the night before your rental starts. Any rentals that need to be picked up prior to 6pm on the previous day will be charged at a normal daily rate. 

How Will I Know How to Use Everything?

     Before your rental, you will receive a link to our “how-to” videos which cover the basics. We’ll also do a thorough walkthrough and explanation of everything at the time of pickup. This usually takes around 30 minutes and we will answer any questions you may have. 

What about Shower/Restroom?

     Most campgrounds have bathhouses and we encourage our renters to utilize them. While traveling many people use showers at gyms they are already members at or bathrooms at gas stations and restaurants along the way. Some of our vans include outside camp showers that you can use to shower in the wild!

What if I Break Down?

We offer roadside assistance through Coach-Net that can be added to any rental. This allows you to worry less and focus on the adventure. Either way, our #1 concern is your safety and we will do whatever we can to get back on the road as quickly as possible without delay.

Can I Bring My Pet?

Want to bring your fur babies along? No problem! Simply add the $40 pet cleaning fee to your cart to cover additional cleaning.